8571 Lee Oaks Cove

Bartlett, TN 38133

Cell: 901-489-2285

Bawalker1@live.com

 

Brad A. Walker

 

Professional Goal

 

I strive to meet new goals in my career and work through new challenges.  I enjoy working with and capturing data to discover and present trends for analysis. I aim to apply professionally the technical and interpersonal skills I have acquired for quality and efficiency in all tasks and business operations.

 

Scripting and Skills §          Microsoft Excel Expert in a Corporate Environment §          Visual Basic for Applications (VBA) §          Advanced Excel Functions, Formulas, Macros/Scripting §          SQL (Structured Query Language) §          HTML/XHTML §          Process/Workflow Management and Diagrams

Software Experience §          Microsoft Office Suite 2010 (Excel, Outlook, PowerPoint, Word, Access, Visio) §          SAP §          Windows 7 §          Microsoft Lync §          Internet Explorer, Firefox, Chrome §          Photoshop (CS5) §          Workflow & Process (SharePoint, Continuus, Visio)

Experience

 

§          At Ericsson as an Engineering Support Specialist, I use Microsoft Excel daily to document and analyze both work in progress and archived records. I play an essential role in the maintenance and analysis of quality and performance data to create useful metrics. I also track information about the engineering deliverables for our group.  I have helped to write, revise, and upload process documents to Eridoc.  I regularly browse Ericoll for the engineering documents necessary for the RCA of rework.

 

§          I work with the scheduler as administrative support to initiate work within our group. This includes initial work and rework. I document, monitor, and analyze data from a variety of sources to obtain information necessary for the facilitation of work within our group. These sources include organizational emails in Microsoft Outlook, Shift Interrupts in the Deployment Excellence Tool, and trackers within Excel Workbooks. I also train our group on new and existing tools such as Continuus and Microsoft Excel.

 

§          I have written VBA scripts to automate these and other tasks. For example, I have written scripts that automate the creation of service requests directly from our WIP records for initial work and rework. This automation has saved a significant amount of time and resources. I am also working on a more robust tool that automates quotes for Site Engineering.

 

§          I also play a role as a quality analyst. I report on the metrics data that I collect and analyze weekly, monthly, quarterly, and annually. I create pivot tables and pivot charts to highlight performance trends within the data. I also help in a minor capacity with financials by ensuring the budgets for each project and helping to track and calculate the cost of rework. I ensure that the networks are valid for our group within Agency Handler.  I document and report on this financial data.

 

 

 

 

Education

 

University of Memphis                                                        GPA: 3.53 / 4.0                             2006 - 2010

Bachelor's Degree - Management Information Systems & ESL/Linguistics

Classes focused on a broad spectrum of concepts and hardware/software used in business operations today.  It included courses on databases, spreadsheets, telecom, network topologies, digital encoding, modulation, the open systems interface, workflow management, and office productivity software.

 

 

Certifications

             

Excel  2007 & 2003 - Microsoft Office Specialist Certified

Access 2003 - Microsoft Office Specialist Certified

 

 

Work History

 

Engineering Support Specialist (Full Time)                                                        2012 – 2013

Ericsson (Telecommunications)                                                       

Lenny Yager, Director Engineering & Operations/BB:

(972) 583-4910 / leonard.yager@ericsson.com

§          Use Excel 2010 to Document and Analyze a wide variety of data for Administration, Financials, and Performance Metrics

§          Write VBA Scripts to save a very significant amount of time and resources by automating Site Engineering tasks and processes.

 

Data Analyst/Networking/PC Tech              (Part Time)                                                        2008 - 2012

Scruggs Electric Company

Sara Rikard, Office Manager:

(901) 323-5511

§          Used Excel 2007 for Accounting, Inventory Management, and Performance Tracking

§          Created a database using Access/Excel 2007 that streamlined logistics and invoicing.

§          Ensured office computers and networks were maintained and functioning.

 

              Apprentice Electrician (Free Lance/Contract)                                                        2007 – Present

              Walker Contracting

              David Walker, President/Owner

              (901) 301-1136

§          Installed around Memphis a variety of cabling for commercial/residential electrical and telecommunications infrastructures.

 

 

              Communications Assistant                                                                                                  2006 -- 2007

              Verizon Business

§          Call center experience.

§          Aided in telecommunications for the hearing and visually impaired.

§          Assisted in the placement of emergency calls.

§          Objectively relayed TTY/TDD communications.

 

Qualifications

 

§      Certified Microsoft Office Specialist (Excel and Access) §      Microsoft Excel and Access §      Excel Expert, Formulas, Functions, Shortcuts, Macros §      VBA (Visual Basic for Applications) §      SQL, Structured Query Language, Relational Algebra, Properties of Data, Normalization §      Accurately type 80+ WPM §      Database Development §      Network topologies

§      Building/repairing custom computers §      Networking: routers/modems & GUIs §      Cabling Standards §      Network Topologies §      SDLC Approaches §      Seven layer OSI §      Modulation techniques §      SDLC approaches

§      Japanese Language §      Spanish Language §      Cambridge CELTA Certified §      Wiring Commercial and Residential Infrastructure §      Strong written/verbal communication and skilled in Mathematics §      Integrity and Good Work Ethic §      Detail oriented with the ability to think critically and logically